HOW DO I PLACE MY RIPFAST ORDER?
For lower price shipping and faster order processing, please order online via our websites secure shopping cart facility.
Please allow up to 2 to 5 working days for delivery for online credit/debit card orders.
Call our Customer Service Team for immediate response on 020 7060 4077
Customer Service Team opening hours: Monday to Friday – 10.00am to 5.00pm
Please allow up to 3 to 5 working days for delivery for telephone credit/debit card orders.
We are no longer able to accept orders by post. Please order online or by telephone.
Please note that our warehouse is not equipped to deal directly with clients.
Direct sales are by mail order only.
PROMOTIONAL DISCOUNT CODES
If you are using a promotional code, you will be given the option to enter it as you place your online order. The system will then apply the discount o your basket. If you have any problems please call or email us immediately so that it can be rectified.
If applicable, you can also quote the promotional code when placing a telephone order.
PROBLEM PLACING YOUR ORDER
If despite the following suggestions you continue to have problems placing an order, could you please call or email us immediately so that it can be rectified.
Here are some of the most common solutions to ordering problems:
- Make sure you enter the exact name and billing address as it appears on your statement.
- Try refreshing the page (top ‘refresh’ button) or restarting your computer.
- Try ordering on a different computer.
- Your card may have been blocked by an over cautious credit card company. If this is the case, just call the number on the back of your card and usually the block is immediately lifted.